Frequently asked questions

Yes — completely. The app runs entirely on your local machine. No internet connection is ever required to process sales, manage inventory, or sync between terminals on the same network. You only need internet to activate your license key the first time.

You pay once and own the license forever. There are no monthly fees, no subscriptions, and no renewals. Future updates within the same major version are included at no extra cost.

Yes. The Basic plan covers 1 terminal. Corporate covers up to 5 terminals. Premium covers up to 15 terminals. Each terminal needs the desktop app installed. The LAN Sync Server (included with Corporate and Premium) keeps all terminals in sync over your local network.

It's a lightweight companion app you install on one always-on machine in your shop (a back-office PC, NUC, or even a Raspberry Pi). All your POS terminals connect to it over your local Wi-Fi or wired network — no internet involved — and stay in sync in real time.

Immediately after checkout, LemonSqueezy (our payment processor) sends your license key by email. It usually arrives within seconds. Check your spam folder if you don't see it within a few minutes.

Yes. Every download includes a free 14-day trial. No license key required — just install and start using it. At the end of the trial you can purchase a license to continue.

Windows 10 / 11 (64-bit) and modern Linux distributions (AppImage runs anywhere; .deb package for Debian/Ubuntu). macOS support is planned.

Yes. You can deactivate a license from the app settings and reactivate it on a new machine. The Basic plan allows 1 active machine at a time; Corporate and Premium allow multiple simultaneous activations.

All major credit and debit cards (Visa, Mastercard, Amex) plus PayPal. Payments are processed securely by LemonSqueezy, who acts as the Merchant of Record and handles all VAT and tax obligations worldwide.

We offer a 7-day refund on all plans, no questions asked. After 7 days, refunds are considered on a case-by-case basis. Contact us at support@nventory.app and we'll sort it out.